Help Center
ProductAssets.ai FAQ
Quick answers for setup, billing, and generation. For the full workflow, see Documentation.
Account and access
Tokens and billing
Tokens pay for completed work such as generated images and AI image editor jobs (5 tokens per completed image or edit job). Current options are Pay As You Go ($10 for 165 tokens), Starter ($25/month for 500 tokens), and Pro ($60/month for 1500 tokens). Plans and packs are listed on Pricing. Subscription terms, refunds, and charges are summarized in the billing policy. For billing problems, use the Contact page after sign-in so you can reference your account email and receipts.
Uploads and rights
Upload images you are allowed to process and use commercially. You are responsible for rights to your reference photos and for compliance with our terms.
Generation quality and output consistency
Outputs are AI-assisted and depend on your prompts, reference images, and model behavior. Results can vary; iterate from the dashboard and adjust inputs as needed. We do not guarantee a specific creative outcome—see the Terms of Service for details.
Privacy
We process account data, uploads, and billing information as described in our Privacy Policy.