Billing Policy
Last updated: April 2026
Token products
We offer one-time token packs and monthly subscription token plans. Pricing and plan details are published on the pricing page.
Subscription token resets
Subscription tokens reset at each billing cycle renewal and do not roll over.
Purchased token persistence
Tokens purchased separately from subscriptions are non-expiring and remain available until consumed.
Refunds
Refund requests are evaluated case-by-case for duplicate charges or technical errors. Completed token consumption events are generally non-refundable.
Contact
For billing questions, start from our Contact page. After you sign in, include your account email and Stripe receipt ID when reporting a charge issue.